If you are experiencing transfers that drop instead of connecting, please follow the steps below. When you answer a call from your lock screen, the unite application is not fully opened. Your screen will look like this.... When you answer the call the call will be using the iOS calling application to handle the call. It will look like this.... Click on thee Unite button to open the Unite application to handle the call. You will need to unlock your phone by faceID or touchID in the process. W...